Hotel Reception & Reservation Assistant Skills
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Summary
- Certificate of completion - Free
- Certificate of completion - £10.99
- Tutor is available to students
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Overview
Hotel Reception & Reservation Assistant Skills Training
Do you want to start a career in Hotel Reception & Reservation Assistant Skills, or do you want to develop your skills in Hotel Reception & Reservation Assistant Skills? Then this Hotel Reception & Reservation Assistant Skills course will provide you with a solid basis to become a confident Hotel Reception & Reservation Assistant Skills professional while also assisting you in developing your knowledge in Hotel Reception & Reservation Assistant Skills. Through this Hotel Reception & Reservation Assistant Skills course, you will get instruction from experts in the field.
The Hotel Reception & Reservation Assistant Skills course is divided into several lectures. Upon successfully completing the Hotel Reception & Reservation Assistant Skills course, you will receive an instant e-certificate FREE of cost.
With this comprehensive Hotel Reception & Reservation Assistant Skills course, you can achieve your dreams and train for your ideal career. The Hotel Reception & Reservation Assistant Skills course provides students with an in-depth learning experience.
This Hotel Reception & Reservation Assistant Skills course is Designed for professionals who desire to succeed in their area. Everything you need to know to become a specialist is included in this Hotel Reception & Reservation Assistant Skills course.
The Hotel Reception & Reservation Assistant Skills course begins with a foundational understanding of the Hotel Reception & Reservation Assistant Skills. This Hotel Reception & Reservation Assistant Skills course will provide you with a thorough understanding of the Hotel Reception & Reservation Assistant Skills, including important concepts, strategies for using it, and in-depth expertise.
With the Hotel Reception & Reservation Assistant Skills course, you can gain new skills in Hotel Reception & Reservation Assistant Skills. The Hotel Reception & Reservation Assistant Skills training has been professionally developed for you to complete via distance e-learning.
You may realise your goals and prepare for your ideal profession by taking this comprehensive Hotel Reception & Reservation Assistant Skills course.
In conclusion, the Hotel Reception & Reservation Assistant Skills course is an excellent way to advance your profession. So, what do you have to lose? Enrol this Hotel Reception & Reservation Assistant Skills right now!
What you will learn?
- Describe how to Converse with Customers
- Explain the Rules of Email Etiquette
- Explain the Rules of Grooming & Dress Code
- Explain the Rules of Telephone Etiquette
- Describe the Need of Relationship with Customers
- Explain how to Build Rapport with Customers
- Describe Roles/Responsibilities of Hotel Reception Assistant
- Explain what is Up-selling
- Explain what is Cross-selling
- Identify the Steps for Selling as Hotel Reception Assistant
- Describe the Factors Influencing Buying Decision
- Explain how to Handle Customer’s Buying Objections
- Explain how to be Assertive as Hotel Reception Assistant
- Identify the Steps for Handling Customers’ Complaints
- List the Tips for Success as a Hotel Reception Assistant
Why do people enrol in the Hotel Reception & Reservation Assistant Skills course?
- FREE instant PDF certificate upon successful completion of the Hotel Reception & Reservation Assistant Skills course
- Three years of access to this Hotel Reception & Reservation Assistant Skills course
- Online test that gives instant results on the Hotel Reception & Reservation Assistant Skills course
- Get tutor support from Monday to Friday
- This is a self-paced Hotel Reception & Reservation Assistant Skills course
Course media
Description
Hotel Reception & Reservation Assistant Skills Training
The Hotel Reception & Reservation Assistant Skills course materials were created with the help of Hotel Reception & Reservation Assistant Skills professionals, and all information on Hotel Reception & Reservation Assistant Skills is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Hotel Reception & Reservation Assistant Skills. We've separated the Hotel Reception & Reservation Assistant Skills course into 16 user-friendly Lectures, covering all essential elements of Hotel Reception & Reservation Assistant Skills to provide learners with the skills and industry knowledge to further their careers in Hotel Reception & Reservation Assistant Skills.
Hotel Reception & Reservation Assistant Skills Curriculum
- Section 1: Introduction
- Section 2: Explain The Rules
- Section 3: Describe The Need Of Relationship With Customers
- Section 4: Explain How To Build Rapport With Customers
- Section 5: Describe Roles/Responsibilities Of Hotel Reception Assistant
- Section 6: Explain What Is Up-Selling
- Section 7: Explain What Is Cross-Selling
- Section 8: Identify The Steps For Selling As Hotel Reception Assistant
- Section 9: Describe The Factors Influencing Buying Decision
- Section 10: Explain How To Handle Customer’s Buying Objections
- Section 11: Explain How To Be Assertive As Hotel Reception Assistant
- Section 12: Identify The Steps For Handling Customers’ Complaints
- Section 13: List The Tips For Success As A Hotel Reception Assistant
Hotel Reception & Reservation Assistant Skills course certificate
You will get a FREE digital certificate when you have successfully finished your Hotel Reception & Reservation Assistant Skillscourse. Thehard copy certificate is £10.99.The certificate is also available in physical form and may be sent to your address. There will be a £5.99 delivery fee inside the UK and £16.99 for international delivery will be included with the certificate price.
Who is this course for?
Hotel Reception & Reservation Assistant Skills Training
Anyone who is interested in Hotel Reception & Reservation Assistant Skills can enrol in this Hotel Reception & Reservation Assistant Skills course.
Requirements
Hotel Reception & Reservation Assistant Skills Training
As no previous knowledge or experience in Hotel Reception & Reservation Assistant Skills is necessary.
Career path
Hotel Reception & Reservation Assistant Skills Training
This Hotel Reception & Reservation Assistant Skills course can help you get the job you're after in the sector.
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
You will get a FREE digital certificate when you have successfully finished your Hotel Reception & Reservation Assistant Skillscourse.
Certificate of completion
Hard copy certificate - £10.99
Thehard copy certificate is £10.99.The certificate is also available in physical form and may be sent to your address. There will be a £5.99 delivery fee inside the UK and £16.99 for international delivery will be included with the certificate price.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.